Certain types of appointments will need a deposit or full payment when you schedule. Unlike most medical offices, we DO NOT double book appointments and when you fail to come in for your appointment, we are unable to fill that time with other clients who are on our pending cancellation list who may need that particular time. If you schedule your appointment online, one of our client care coordinators may call you for a deposit or payment. If you have any questions, you may ask her at that time. If we are not notified three days prior to your appointment, you may forfeit a portion, or all of, your deposit. Thank you for your understanding.